About Us:
Isabella's Homes is a growing supported living organisation dedicated to providing high-quality care and support to individuals with complex needs, including mental health challenges and learning disabilities. Our team is key to delivering exceptional service, and we are seeking a proactive and organised HR Administrator to support our HR functions and help manage the employee lifecycle within the organisation.
Job Purpose:
The HR Administrator will play a critical role in supporting the day-to-day HR operations, ensuring that all HR activities are carried out effectively and in line with the company’s policies and employment regulations. The role will involve a wide range of HR duties, from recruitment and onboarding to employee record management and HR compliance.
Key Responsibilities:
- Recruitment & Onboarding:
- Assist in the recruitment process, including posting job adverts, scheduling interviews, and coordinating communication with candidates.
- Prepare and issue offer letters, contracts of employment, and new starter documentation.
- Coordinate the onboarding process, ensuring all new starters complete mandatory training and induction.
- Conduct background checks and ensure all required documentation (DBS, references, etc.) is in place before employment begins.
- Employee Records & Data Management:
- Maintain accurate and up-to-date employee records, both electronically and physically, in compliance with data protection regulations (GDPR).
- Ensure all staff files include mandatory documents such as right-to-work checks, contracts, and training records.
- Update and manage HR systems to reflect any changes in employee status, such as promotions, leaves, or terminations.
- Prepare reports for management on staff metrics, such as attendance, absence, and turnover rates.
- HR Compliance & Policies:
- Ensure compliance with employment laws and company policies, providing guidance to staff and managers as needed.
- Assist in the implementation and communication of HR policies and procedures across the organisation.
- Support in managing staff training records, ensuring all employees meet the required training and certification standards, especially in health and safety and care compliance.
- Absence & Leave Management:
- Maintain accurate records of staff attendance and manage requests for annual leave, sickness, maternity/paternity leave, and other types of absence.
- Support managers in tracking staff attendance and handling issues related to absences, ensuring relevant paperwork is completed and filed.
- Employee Relations & Support:
- Assist in managing employee relations by providing HR-related guidance on day-to-day issues such as pay, contracts, and policies.
- Help organise disciplinary and grievance meetings, providing administrative support for note-taking and document preparation.
- Coordinate and participate in fact-finding meetings and other employee-related investigations.
- Payroll Support:
- Liaise with the payroll department to ensure accurate data on working hours, overtime, and any payroll-related changes.
- Assist in resolving payroll queries and ensure that changes such as salary adjustments and benefits updates are reflected correctly.
- General HR Support:
- Provide general administrative support to the HR team, including responding to queries from staff and managers.
- Assist in organising training sessions and development programs for employees.
- Contribute to HR projects, such as employee engagement initiatives or policy updates, as required.
Qualifications & Experience:
- Experience in an HR administrative role, preferably within the health and social care sector or a supported living organisation.
- CIPD Level 3 qualification (or working towards it) would be an advantage.
- Strong knowledge of HR best practices, employment law, and data protection regulations (GDPR).
- Proficient in using HR information systems and Microsoft Office Suite (Excel, Word, Outlook).
Skills & Attributes:
- Excellent organisational skills with the ability to manage multiple tasks and priorities.
- Strong communication skills, both written and verbal, with the ability to handle confidential information sensitively.
- Attention to detail and a proactive approach to problem-solving.
- Ability to work both independently and as part of a team in a fast-paced environment.
- Strong interpersonal skills and the ability to build relationships at all levels of the organisation.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career progression and professional development.
- Supportive and collaborative working environment.
- Performance Bonuses
- Pension scheme and access to employee assistance programs.
Join us in making a meaningful impact in the supported living sector, ensuring that our team has the HR support needed to continue delivering high-quality care.