· To work under own initiative and under supervision of the Therapies Admin Team Lead to provide effective, comprehensive clerical, administrative and secretarial support to the Clinical Team Leader for Occupational Therapy and the community Occupational Therapy Team
· To make arrangements for booking clinics and liaise appropriately with parents/carers
· To provide complete eRostering for the community OT team and special schools team
· To support the Clinical team Lead Children’s Occupational Therapy
· To support the Head of Children’s Therapies as required
1) To be responsible for ensuring that enquiries related to clinic bookings, referrals and training courses whether by telephone, virtual platforms or email are dealt with effectively and efficiently, using own judgement, when deciding whether to screen calls or redirect them, interrupt the team lead/clinicians or take a message. To ensure that all actions are followed up appropriately.
2) To work with the Therapies Admin Team Lead, and relevant Clinical Team Lead to process referrals in a timely manner
3) To maintain the referrals database
4) To have excellent keyboard and word processor skills in Word and Microsoft Outlook.
5) To sort and distribute internal and external mail according to agreed procedures
6) To produce correspondence for the Clinical Team Leadfor Children’s Occupational Therapyand Occupational Therapy team, including letters, emails and minutes.
7) To maintain effective filing and office systems to support the organisation and the smooth running of the department
8) To place orders for equipment and stationary approved by the budget holder primarily using Oracle, the Trust ordering system
9) To complete monthly positive reporting via eRostering, for the Clinical Team Lead to authorise
10 To ensure adequate cover arrangements are in place for any planned absences to allow the continued smooth running of the service
With nearly 9,000 dedicated staff caring for patients around the clock, they are the largest healthcare provider in southwest London.
Their main site, St George’s Hospital in Tooting – one of the country’s principal teaching hospitals – is shared with St George’s, University of London, which trains medical students and carries out advanced medical research. St George’s Hospital also hosts the St George’s, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.
As well as acute hospital services, they provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.
St George’s University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.
The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.
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*****Please see the attached supporting document which contains more information about the role*****
This advert closes on Monday 11 Nov 2024