JOB TITLE: Pharmacy Technician (PCN Medicines Optimisation) REPORTS TO: Clinical Pharmacist Job Summary: To work within the Phoenix Health Group as the Primary Care Network (PCN) pharmacy technician to support the implementation of the PCN DES and day-to-day general practice. To promote high quality, cost-effective prescribing in primary care, supporting the specifications within the PCN DES, such as Structured Medication Reviews and Medicines Optimisation and others as they commence and as determined by the PCN. To undertake specific project work as required by the PCN. To support the functional role of prescribing and medicines optimisation as a registered and qualified pharmacy technician. Includes bespoke specialist advanced prescribing support within the practice. Basic prescribing analysis using ePACT2 prescribing data. Specific operational duties, especially in emergency situations e.g. flu epidemics/pandemic (which involves managing the centralised initial and ongoing allocation of antiviral medicines, vaccines. Ensuring correct storage conditions are maintained at all times, assuring maximum patient benefit and safety). Key Duties and Responsibilities: Clinical responsibilities of the Pharmacy Technician: undertake patient facing and patient supporting roles to ensure effective medicines use, through shared-decision making conversations with patients; carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively; support, as determined by the PCN, medication reviews and medicines reconciliation for new patients and synchronising medicines for patient transfers between care settings and linking with local community pharmacists. provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities; take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients; support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing; assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits; support the implementation of national prescribing policies and guidance within GP practices. This will be achieved through undertaking clinical audits (e.g. use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services. Technical and Administrative responsibilities of the Pharmacy Technician: work with the PCN multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, reducing wastage and producing MAR sheets where needed; Support practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests; provide leadership for medicines optimisation systems, supporting with a range of services to get the best value from medicines by encouraging and implementing Electronic Prescriptions, safe repeat prescribing systems, and timely monitoring and management of high-risk medicines; provide training and support on the legal, safe and secure handling of medicines; develop relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health. Personal: Maintain good working relationships; Take reasonable care of his/her own safety and that of other persons who may be affected by his/her act or omission; Co-operate with the practice team members to adhere to statutory regulations/policies, codes of practice and safety rules.