Social workers primarily work with people in complex situations. Complex is defined as - unpredictable or ambiguous situations where the person may be resistant, coerced or a significant risk to self and others. These situations are often time-consuming owing to the multiple factors that have led the person to becoming socially excluded. Decisions require proportionality and analysis of many different views and factors, such as psychological, biological, legal, environmental and economical. Livewell Southwest is fully committed to an integrated health and social care workforce which operates a shared skills model, whilst adhering to the core principles of the social work profession. MAIN DUTIES/RESPONSIBILITIES Responsibility for People Management Supervise and/or train students and Band 5 colleagues as and when required to ensure their practice is safe and professional. Provide supervision on a 1:1 basis or through peer supervision as and when required to ensure practice is safe and professional. Support the delivery of induction training for new staff within the service as and when required to ensure practice is safe and professional. Responsibility for financial and/or physical resources Responsibility for the occasional short-term security of a persons cash, legal documentation or valuable items (e.g. house keys) until they can be securely deposited. Duty to consider best value option when planning for peoples care and support. Responsibility for administration Plan and organise day-to-day work using an online calendar, recording systems, and workload management tools (that are available on the intranet) in accordance with departmental guidelines. Ensure records are timely, kept up-to-date, accurate and used in accordance with the GDPR and organisational guidelines. Have a good understanding of the various computer programmes essential for the completion of daily work, such as Microsoft office. Arrange and plan meetings with colleagues and/or people who use services and be willing to chair them if required. Responsibility for people who use our services Maintain contact with people who use our services either face-to-face, telephone or assistive technology such as video links and conference calls. Design, implement and review care and support plans, which may involve the input of other professionals /disciplines. Work to a number of protocols/procedures such as lone working, risk management and health and safety. Complete carers assessments and seek feedback from people who use the service. Learning some basic clinical skills to enable the undertaking of holistic assessments and liaison with the multi-disciplinary team. Take an asset-based approach, including signposting to universal services, advice and information and considering the persons links and integration with their community and services such as advocacy. Duty of candour and supporting people to make complaints if they wish too. Responsibility for implementation of policy and/or service developments Contribute ideas (and advocate on behalf of the people who use our services) towards the development and implementation of policies and/or services. Work in other teams and across the organisation in order to support organisational demands and pressures. Represent the team/organisation on planning or developmental groups as and when required. A flexible and adaptable approach to organisational change. Other Responsibilities Correct use of computer hardware/software; security; processing and generating information; creating, updating and maintaining information databases. Awareness of current social care research trends and to take part in development activities, such as Safeguarding Adult Reviews. COMMUNICATIONS AND RELATIONSHIPS Maintain positive working relationships and communicate clearly with team colleagues, line manager, other professionals, people who use our service and their families/carers which may include highly sensitive issues. Listen to and work in partnership with the people who use our services and families and carers. Maintain professional conduct and communicate clearly when faced with competing demands and in situations that are potentially highly emotive, such as being challenged by families or other professionals. Present evidence-based decisions and judgements about potentially complex/ ambiguous situations in a manner fit for the audience. This includes writing court reports, explaining legal requirements to people and their families and projecting social work values in a multi-disciplinary setting. PHYSICAL AND EMOTIONAL DEMANDS OF THE JOB Travel between different offices to attend meetings. Visit people at home, community setting (e.g. café), hospital, care home or prison. Visiting people in their own homes may be prejudicial to health and wellbeing. Some visits may be out of county and on occasion may require an overnight stay. Protective equipment may be required such as gloves and facemask in certain settings. Sitting at a computer either in office or remote working (refer to DSE policy). Take pro-active steps to maintain self-care and resilience (e.g. through the use of supervision, occupational health services etc.) ADDITIONAL INFORMATION FOR ALL POSTS The post holder is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on the intranet or via your manager. The areas listed below are those Livewell Southwest currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action. Risk Management In accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk. Health and Safety at Work You must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available from the intranet or from the Risk Management Department. You are reminded that in accordance with the Health and Safety at Work Act 1974 you have a duty to take reasonable care to avoid injury to yourself and to others affected by your work activities. You will be notified where your post carries a requirement for immunisation. You may be required to be able to undertake physical intervention training and participate in physical intervention as part of a physical intervention team and Basic Life Support (BLS). Infection Control Livewell Southwest is determined to eradicate healthcare-acquired infection and puts a great deal of emphasis on the responsibility of all staff to ensure their own personal and others compliance with Infection Control (including Hand Washing) Policies. All staff must comply with infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate their concerns to the Director of Operations or Chief Executives Office). Safeguarding Children and Adults All employees have a duty to safeguard and promote the welfare of children and adults and are required to act in such a way that at all times safeguards their health and wellbeing. Familiarisation with and adherence to national and local safeguarding adults and children policies is an essential requirement upon all employees. Livewell Southwest has specific safeguarding policies and in addition, employees also have a responsibility to practice and work within the multi-agency policy developed by the Safeguarding Adults Board and the Safeguarding Children Board. Staff are also required to participate in related mandatory/statutory training. Research For clinical posts at bands 5 and 6, there is an expectation that engagement in research will be part of this role. Therefore, an awareness of the value and relevance of research is expected and the post holder should either support existing research within their specialty area as appropriate or identify opportunities to raise awareness of research possibilities. For clinical posts at band 7 and above, the post holder will be required to actively participate in complex audits using research methodology, or participate as required in clinical trials or equipment testing, and will demonstrate high level involvement in local ongoing research projects. Sustainability and climate change All staff are expected to take responsibility for the reduction of carbon emissions within their area of the organisation. In particular this may relate to reducing energy consumption, making low carbon travel choices, consideration of goods and services being purchased, and waste reduction. Other This Job Description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and their manager. Job descriptions should be reviewed at least annually at the appraisal meeting. The Working Time Regulations apply to all employees of Livewell Southwest. In particular, Livewell Southwest will not permit staff in all employments to work in excess of 48 hours in any one week except where there are exceptional service needs where an absolute limit of averaging over a reference period of 17 weeks would apply.