All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. Please note that this role may close early should sufficient applications be received, so early application is advised We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. Successful candidates will work as part of the adult community team, alongside in-house services which include outreach, hospital, clinical, criminal justice and a residential rehabilitation facility. With You is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it, so why don't you apply to be part of something great! Our team in Truro, Cornwall are recruiting a Recovery Worker to join them in providing high-quality recovery care to a diverse client group. This post is to work primarily as a duty worker at our Truro office. You will be responsible for answering phone calls in a busy duty office and responding to clients who utilise our drop-in service. Our Recovery Workers work with our clients to help them determine what their goals, ambitions, and passions are, working with them to create the best treatment plan for their needs and to get them back onto the path to recovery. This is an integral role for WithYou. You will be a compassionate and motivated individual, with an exceptional ability to build meaningful relationships. We're looking for demonstrable experience working within the health, social care, criminal justice, or other specialist setting, ideally with those with substance misuse issues. You will be highly organised, with excellent communication skills, and able to manage your time effectively, working as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do, with a positive and engaging approach to our service users and key stakeholders. Diversity Statement As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans. Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check. Essential Skills To be successful in this role, you will: have attained ONC/NVQ level 3 or be willing to achieve this within 12 months have demonstrable experience of working or volunteering in health, social care, criminal justice, or other specialist setting have a successful track record of working or volunteering with people who have experienced Substance Misuse issues have the ability to build and maintain effective relationships with clients and colleagues alike be able to work effectively in a team, supporting others when needed be resilient under pressure and able to prioritise your work have good oral and written communication skills and be IT competent able to be flexible with your working hours on occasion and be happy to support other With You locations when needed Desirable Skills About Company Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health. At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We provide a free and confidential service without judgement to more than 100,000 people a year. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. We Are With You. #IND HP