Organisation Level Delivery - The jobs at this level will be task focused delivering defined activity or services.
Band 3
Overview
Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area.
The job holder is expected to be competent in their area of work, any specific qualifications or training required will be detailed in the relevant job description.
This is a non-operational role which may involve contact with prisoners depending on their area of work.
This role has no line management responsibilities.
Characteristics
Typical tasks associated with this Group Profile include:
• Organise, produce and maintain accurate records for area of work
• Act as contact point for all communications to the team Prioritise and distribute communications to the appropriate person or relevant department in establishment
• Complete monitoring returns for area of work
• Input requisitions on to the finance database and process requisitions for defined area of work
• Co-ordinate any awareness sessions for area of work
• Prepare paperwork for checking by manager, conducting initial checks as required
• Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared
• Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required
• Collate information relating to relevant Service Delivery Indicators (SDIs)
• Act as secretary to meetings as required including organising agenda, taking, distributing minutes and action points.
Job Descriptions relating to this Group Profile
The job holder once in post will be in matched to a job description; a sample list is shown below. The post is rotational so the job holder could during their career carry out the role of different job descriptions.
• Business Administrator : Activity Hub
• Business Administrator : Business Hub
• Business Administrator : Employment
• Business Administrator : Equality
• Business Administrator: Mobilisation, Transition and Transformation (MTT) Administration Support
• Business Administrator : Resettlement Worker
• Business Administrator : Establishment Television Systems
• Business Administrator : Healthcare
• Business Administrator : Management Coordinator
• Business Administrator : New Colleagues Lead Administrator
• Business Administrator : Observation, Categorisation and Allocation (OCA)
• Business Administrator : Offender Management Hub
• Business Administrator : People Hub
• Business Administrator : Prison Digital Services Administrator
• Business Administrator : Programmes
• Business Administrator : Psychology
• Business Administrator : Regional Admin Support – Wales
• Business Administrator : Regional Admin Support – North East
• Business Administrator : Chaplaincy
• Business Administrator : Safe Decent and Secure
• Business Administrator : Safer Custody
• Business Administrator : Security Intelligence Collator
• Business Administrator : Social and Palliative Care
• Business Administrator : Substance Misuse and Drug Strategy
• Business Administrator : VCC Administrator
Essential Skills/ Qualifications/ Accreditation/ Registration
Job holders must complete specific training in their specialism once they take up post.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
Hours of Work and Allowances
37 hour working week