The Discharge hub administrator role will involve Collating and uploading data figures to produce reports in line with stakeholder expectations and report discrepancies to Management. Manage filing systems, and administration tasks, keep accurate records and ensure confidentiality and sensitive information is maintained. Report any data breaches in line with our data protection policy. to produce daily / weekly reports on excel and cleanse and maintain accurate discharge data. Support the team with other administrative tasks as required Assist in dealing with enquiries by telephone or email. Actively and constructively contribute to team meetings. Undertake other duties commensurate with the level of this position Comply with Hillingdon Hospital foundation trust’s policies & procedures.
MAIN DUITES
1. Receive all referrals throughout the day and record / update on
spreadsheet / database.
2. Working in the Departure lounge, booking transport, Completing follow up
call post discharge.
3. Produce the daily discharge list with any confirmed care packages
4. Email all documents to relevant departments within Hillingdon and outside
boroughs and send confirmation e- mail to LB Hillingdon
5. Log referrals from Cerner requesting POC’s and case notes on
the system
6. File out of borough referrals and keep for our records until patient is
discharged.
7. Liaise with wards, Social Services, Private Care Agencies and Out of
Borough Services re Packages of Care (POC)
8. Receive phone calls from various departments from within and outside the
hospital, deal with queries when possible and pass on messages to
Discharge Hub
9. Produce the Long Length of Stay report, inputting into criteria to reside spread sheets and pulling the data as required
10.Type documents when required by the Discharge Hub and on completion
e-mail documents to relevant, integrated care boards (ICB) and
allocated Social Worker via NHS Secure Mail
11.Order supplies as necessary under supervision of line manager and
maintain general office duties on a daily basis
12.Minutes taking at discharge meeting
The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.
The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,
community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals
provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.
This advert closes on Friday 15 Nov 2024