Job Title: Registered Manager
Company: Shanti Ltd
Location: Kings Lynn
Facility: 50+ Bed Residential Care Home
Salary: Negotiable, based on experience
About Shanti Ltd
Shanti Ltd is a dedicated care provider, focused on delivering compassionate and individualized care to residents in our 50+ bed residential care home located in Kings Lynn. Our mission is to create a nurturing environment where residents feel supported, valued, and engaged. We specialize in elderly care, including individuals with complex medical and dementia care needs, ensuring that every resident receives respectful and dignified care.
Job Purpose
As the Registered Manager, you will lead the overall operation and management of Shanti Ltd’s residential care home, fostering an environment of high-quality care, regulatory compliance, and resident satisfaction. This role is essential to creating and maintaining a supportive, engaging home for residents, with an emphasis on safety, well-being, and continuous improvement.
Key Responsibilities
Operational Leadership
Oversee and manage the daily operations of the care home, ensuring compliance with regulatory standards (e.g., CQC regulations) and company policies.
Develop, review, and implement policies and procedures for quality care and safety.
Maintain accurate records, including resident care documentation, staff schedules, and compliance reports.
Resident Care and Experience
Ensure high standards of person-centered care, focusing on dignity, independence, and quality of life for all residents.
Oversee care plans, medication administration, and individual health assessments.
Collaborate with healthcare professionals to ensure residents receive comprehensive, appropriate care.
Staff Management and Development
Lead, mentor, and support a multidisciplinary team, fostering a positive, cohesive workplace.
Oversee recruitment, onboarding, and performance management, conducting regular training sessions for staff, including health and safety, safeguarding, and care best practices.
Implement regular team meetings, performance reviews, and encourage professional development.
Budget and Financial Oversight
Manage the home’s budget effectively, overseeing expenses related to staffing, supplies, and facility maintenance.
Develop financial strategies that maintain quality care standards while meeting fiscal objectives.
Monitor financial performance, implementing cost-saving initiatives without compromising care quality.
Health and Safety Compliance
Ensure that the facility complies with all relevant health and safety standards and regulations.
Conduct regular health and safety audits, risk assessments, and implement necessary corrective actions.
Ensure all staff adheres to safeguarding policies, infection control protocols, and emergency response procedures.
Quality Assurance and Improvement
Develop and implement quality assurance systems to measure and improve service delivery.
Regularly review care practices, collecting feedback from residents, families, and staff.
Actively address and resolve complaints, providing regular updates to residents, families, and regulatory bodies as required.
Key Qualifications
Registered Manager with CQC: Proven CQC registration and compliance experience.
Experience: Minimum of 3 years in a managerial role within a residential care setting, preferably with experience managing 50+ bed facilities.
Education: Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
Skills: Strong leadership, organizational, communication, and problem-solving abilities.
Commitment to Care: A deep understanding of quality care standards, person-centered approaches, and safeguarding policies.
What We Offer
Competitive Salary: Negotiable based on experience and qualifications.
Professional Development: Continuous learning and career progression opportunities.
Supportive Work Environment: A committed team dedicated to delivering outstanding care.
Benefits Package: Including paid leave, pension contributions, and health benefits.