1. Job Description The job description does not describe a comprehensive list of duties, rather a broader range of accountabilities and performance indicators. The role profile is subject to review and change. 1.1 Job Purpose Work collaboratively together with the service user (male and female) and mental health professionals to navigate and coordinate services (both social and clinical interventions), connecting into community resources, building resilience and improving wellbeing. Work within a recovery and psychologically informed approach, taking a holistic view to support peoples recovery to live fulfilling lives. Ensure that services are tailored to individuals cultural and social needs. 1.2 Job Context Mental Health Bristol will provide, on a continuing basis, practical advice and support to individuals to allow them to maintain a rich and meaningful life. The aim is to deliver recovery and wellbeing opportunities for people with mental health and other support needs to achieve their hopes and ambitions. The post is part of the Assessment and Recovery Team and involves working with and alongside multi organisations (Mental Health Bristol Partnership). The post holder will need to work collaboratively and in partnership with all these agencies as one team. 1.3 Organisation Employer Relationship: Partnership and Recovery Development Manger Clinical Supervisor: Specialist Recovery Practitioner (AWP) Line Manager: A&R Team Manager (AWP) Direct Reports: None Professional relationship: Partnership and Recovery Development Managers 1.4 Job Accountabilities Build trusting and collaborative relationship with the service user. Carry out role adhering to Mental Health Bristol Partnerships policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities based approach Co produce, implement and review recovery plan, crisis plan and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users in line with best practice. Case manage and co-ordinate support, referring and liaising effectively with all professionals, agencies and other parties involved in service users support in order to deliver the support package. Work closely with colleagues with the service and build strong partnership working with other agencies such as Health and Social Care, Voluntary and Community Service. Support/ facilitate service users to access services. Identify, assess, contribute, maintain, feedback and manage risk to ensure risk is minimised. Work in a safe manner using a positive risk-taking approach, ensuring the health and safety policies of Mental Health Bristol are implemented and fully adhered to ensure all safeguarding issues are properly managed. Have up-to-date safeguarding training and ensure that Safeguarding policies and procedures are fully adhered to and that a Think Family approach is embedded within working practice. Enable delivery of the recovery plan and to enable service users to make informed decisions about their mental wellbeing, maximising their independence and providing advocacy role where appropriate. Build trusting and collaborative relationship with the service user. Work in a culturally sensitive way for all service users, tailoring service to meet their individual needs, challenging stigma and discrimination, advocating for person if appropriate, and ensuring up-to-date community knowledge. Work with a range of needs e.g. from young people to older people, LGBT service users, disabled people and with people with a range of backgrounds and ethnicity. To provide specialist support to women and men using the service and advice and guidance to other team members regarding womens mental health issues To provide specialist support and screening regarding domestic abuse/sexual violence and provide advice and guidance to the team on pathways into DVA and sexual violence services. Participate actively in supervision and reflective practice. Proactively seek advice and support from colleagues and other agencies as relevant Promote and facilitate service user involvement and inclusion within Mental Health Bristol and the community in line with Mental Health Bristol Partnership objectives. Contribute to project work, development initiatives and implementation of policies and procedures with guidance from Team Manager and Partnership and Recovery Development Managers. Manage caseload, documentation and time effectively, ensuring up to date and clear record keeping in line with BMH policies, making best use of supervision, training and staff development. Ensuring up to date and clear record keeping in line with policies. Collaborate with other team members to maximise service performance, meet targets and Service Level Agreements and promote effective communication and teamwork. Work within rota system including evenings and weekend working as required. Contribute to Recovery College delivery and promote college activities to Service Users, family, carers and enable access. Maintain hope and optimism for the individual with high expectations for recovery. Use lived experience (if appropriate) to positively support the individuals recovery. Work closely with carers, families and children as with service users carers if appropriate. 1.5 Performance measures Contribution to a service that has high aspirations for service users and has a commitment to supporting recovery for everyone using the service. Delivery of specified support work and case management to time and standard. Delivery of up to date support plans that are realistic, client centred and outcome focused. Ensuring safe service delivery, safeguarding service users, cares and families. Positive outcomes for service users are achieved. Full implementation of policies and procedures. Contribution to the development of the service. Collaboration and contribution to the effectiveness of the team.