We are currently recruiting for a Team Administrator to join our friendly and motivatedteam and to support the health professionals that work with Adults with Learning Disabilities in the Windsor and Maidenhead area (WAM).
This is an exciting opportunity to work with a wide range of professionals, providing key administration support to health staff.We are a joint Multi Professional Team of Health and Social Care Staff, whowork across a range of settings from people’s homes, residential and supported living services and day services. We work closely with GP’s, hospitals, families, children services for transition, mainstream health services and social services.
The successful candidate will have an extensive and wide-ranging background in administration,have the ability todevelop (or eager to learn how to) easy read material/letters and be used to working in a busy and fast-paced service. We are also looking for someone with flexibility, ability to organise and a team spirit to join this friendly and professional team. You will have experience of minute-takingand we can expand this within the role.You will cover various admin areas from minutes taking and help with team organisationand performance data,to supporting the team referrals and processesand speaking to clients and those who support them. You will support a wide variety of health professionals and ensure a smooth running of the Team and be able to organise and communicate well.
• To bea central pointof contact,maintainingeffective communication across the service, answering telephones, taking messages and actioning asappropriate.
• Type correspondence,reportsand other documentation, sometimes of a confidential nature, to a high standard within agreed timescales.
• Support the team to organise and ensure the smooth pathway of the referrals into theteam, referrersacknowledgementsand put on the Rio system.
• Help tomonitorand review data performance and support the Team Manager with any actions.
• Assistin the efficient andaccuraterecording of data on all electronic systems including the Trust’s internal systems (e.g., RIO, ESR, AGRESSO,E Roster and E Manager).
• Assistwith planning and arranging meetings and events which may be internal or external to the service, ensuring all necessary arrangements are made, e.g., room bookings, equipment, refreshments, etc.
• Responsible, asdesignatedby the Line Manager, for the ordering of stationery and other suppliesrequiredfor the running of the service,maintainingappropriate stocklevels.
• Reflect on own areas of development to support the administration team and engage in regular support and supervision meetings.
• Comply withall statutory, legislative, and local policies applicable to this post.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites
The “must haves” for this role:
• GoodKnowledge and experience of Microsoft Excel, Word, Outlook andPowerpoint
• Flexible,adaptableand able to work using own initiativeand alsotake directionasrequired
• Excellent ability to work effectively in a team
• Good interpersonal, communication, observational and reporting skills
• Ability tohave good customer service andspeak appropriately to patients, carers and professionals, face to face and over the phone
• Ability to takeaccurateminutes and notes
• To be ableto use a practical problem-solving approach in everyday situationsandmulti task.
• Ability to handle sensitive and confidential information appropriately
• Excellent organisational and time management skills and attention to detail.
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We’recommitted to equal opportunitiesand welcomeapplications fromall sections of the community. Our commitment to inclusion is reflected inour accreditations:Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award.Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Pleasedon’thesitate to call:Tracy Pattersonon 07733225652 orTracy.patterson@berkshire.nhs.ukwho’llbe delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so pleasesubmityour application as soon as possible.
The core hours for this role are 9-5 for 22.5 hours a week and we are open to applications from people looking to work flexibly.There will be the possibility of hybrid working, but there is also a need to be in the office at times.
This advert closes on Monday 25 Nov 2024