An exciting opportunity has arisen to join our expanding Single Point of Access (SPOA) within Community Services Bury.
Following development of a new model to support our clinical teams across the Division, we are looking for a resilient, robust, and self-motivated individual to undertake the role of full time, Band 3 Booking/Scheduling Clerk -Quality.
You will provide an efficient and high quality booking and scheduling service to meet the requirements of Community Services Bury and to support achieving its key success targets.You will play a vital role in quality assurance ensuring the accurate recording of referrals and that standards are met.
The new model will provide the opportunity for staff to rotate across different areas of the SPOA based in central Bury or on a community reception, allowing personal growth and development.
Single Point of Access will operate on a 7 day basis, 365 days per year.
The working pattern will be 8am – 4pm or 10am – 6pm on a rota basis.
Some weekend working will be required.
To provide an efficient and high quality booking and scheduling service to meet the requirements of Community Services Bury and to support achieving its key access targets.
You will be expected to liaise with senior clinical staff, outpatient staff and managers on the maintenance of services ensuring that accurate information is provided to patients via clinic letters whilst working to national access targets.
You will lead by example, by maintaining a high level of professionalism and respect at all times.
You will demonstrate an excellent customer service manner through all channels of communication.
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk
This advert closes on Thursday 28 Nov 2024